Why Choose GoChat Over Manychat?
Connect up to 12+ channels
Web Chat, Omni Channel & connect up to 12+ channels right in GoChat. Engaged with customers where they are.
Visual drag & drop flow builder
Build your chatbot automations with our native drag & drop flow builder.
Integrate with everything
With 12+ native integrations + 35+ mini apps, you can easily integrate with 3r party systems.
Gochat is a perfect alternative to Manychat
| Feature | GoChat | Manychat | Remarks* |
|---|---|---|---|
| CHANNELS | |||
| Web Chat | ✓ | – | GoChat support web chat in the omni channel |
| Omni Channel | ✓ | ✓ | Build once & deploy in 8 channels |
| Messenger | ✓ | ✓ | |
| ✓ | ✓ | GoChat support WhatsApp Cloud API & BSPs like 360Dialog | |
| ✓ | ✓ | ||
| SMS | ✓ | ✓ | |
| Voice | ✓ | – | Build your first IVR with GoChat |
| Google Business Messenger | ✓ | – | Reach Google Organic Search & Google Map traffic with GMB bot |
| ✓ | ✓ | ||
| ✓ | – | ||
| Line | ✓ | – | |
| Viber | ✓ | – | |
| Slack | ✓ | – | |
| VK | ✓ | – | |
| Intercom | ✓ | – | |
| JivoChat | ✓ | – | |
| Telegram | ✓ | ✓ | |
| Custom Channel | ✓ | – | Integrate your own API Channel with our visual flow builder |
| INTERFACE | |||
| Visual Flow Builder | ✓ | ✓ | |
| Test Chatbot | ✓ | ✓ | |
| Interface easy to use? | ✓ | ✓ | |
| Easy to set up a chatbot? | ✓ | ✓ | |
| Flow builder themes | ✓ | – | GoChat offers more than 8 different flow layouts & themes |
| CHATBOT ELEMENTS | |||
| Delays | ✓ | ✓ | |
| Images | ✓ | ✓ | |
| Video | ✓ | ✓ | |
| Audio | ✓ | ✓ | |
| Attachments | ✓ | ✓ | |
| Gallery (Horizontal list) | ✓ | ✓ | |
| Emojis | ✓ | ✓ | |
| Persistent Menu | ✓ | ✓ | |
| Quick replies | ✓ | ✓ | |
| Buttons | ✓ | ✓ | |
| Free text input | ✓ | ✓ | |
| Location sharing | ✓ | – | |
| Email validation | ✓ | ✓ | |
| Phone number validation | ✓ | ✓ | |
| Date validation | ✓ | ✓ | |
| Customer feedback | ✓ | – | |
| Live chat shortcut | ✓ | ✓ | |
| Dynamic menu | ✓ | ✓ | |
| Persona | ✓ | ✓ | |
| Human agent Tag | ✓ | ✓ | |
| WhatsApp template message | ✓ | ✓ | |
| Email templates | ✓ | – | |
| WhatsApp product catalog message | ✓ | – | |
| ECOMMERCE | |||
| Built-in Ecommerce | ✓ | – | |
| Shopify integration | ✓ | ✓ | |
| Woocommerce integration | ✓ | – | |
| Payment Gateway (Stripe & Paypal) | ✓ | ✓ | More local payment gateway, like RazorPay, Billplz etc are available in our mini apps store. |
| Dynamic checkout links | ✓ | – | You can create dynamic Stripe or Paypal checkout links in GoChat, take subscription payment as well |
| A.I & NLP | |||
| Keywords | ✓ | ✓ | |
| Intents | ✓ | – | |
| Entities | ✓ | – | |
| Dialogflow Integration | ✓ | – | |
| AI agents, intent recognition, functions | ✓ | – | |
| LIVECHAT INTEGRATION | |||
| Mobile apps | ✓ | ✓ | |
| JivoChat | ✓ | – | |
| Intercom | ✓ | – | |
| Slack | ✓ | – | |
| Front | ✓ | – | |
| Drift | ✓ | – | |
| Freshchat | ✓ | – | |
| ChatWoot | ✓ | – | |
| MARKETING | |||
| Facebook website widget | ✓ | ✓ | |
| Web Chat | ✓ | – | |
| Full webpage widget | ✓ | – | |
| Facebook Ads | ✓ | ✓ | |
| One-Time notification | ✓ | ✓ | |
| Recurring notifications | ✓ | ✓ | |
| Button | ✓ | ✓ | |
| Facebook/Instagram Comment Growth Tools | ✓ | ✓ | |
| INTEGRATIONS | |||
| Google Sheet | ✓ | ✓ | |
| Gmail | ✓ | – | |
| Zapier | ✓ | ✓ | |
| Make | ✓ | ✓ | |
| Pabbly Connect | ✓ | ✓ | |
| Twilio | ✓ | – | |
| SignalWire | ✓ | – | |
| Message Media | ✓ | – | |
| Calendly | ✓ | – | |
| Data Store | ✓ | – | |
| SMTP | ✓ | – | |
| SendGrid | ✓ | – | |
| Integrately | ✓ | – | |
| Video SDK | ✓ | – | |
| Cloudinary | ✓ | – | |
| MESSAGES | |||
| Broadcasts | ✓ | ✓ | |
| Sequences | ✓ | ✓ | |
| Conditions | ✓ | ✓ | |
| Multiple languages | ✓ | ✓ | |
| Easy to translate | ✓ | – | |
| TEMPLATES & CLONING | |||
| Templates | 30+ | 19 | |
| Make templates | ✓ | ✓ | |
| Share templates | ✓ | ✓ | You can share the template through public, private & one time URL. |
| Duplicate chatbot flows | ✓ | ✓ | |
| Duplicate chatbot block | ✓ | ✓ | |
| Template protection | ✓ | ✓ | You have more permission control in GoChat: publishable; editable & viewable control |
| USERS | |||
| Custom fields | ✓ | ✓ | |
| Tags | ✓ | ✓ | |
| User segments | ✓ | ✓ | |
| ANALYTICS | |||
| Dashboard | ✓ | ✓ | |
| User input | – | – | |
| User retention | – | – | |
| Sent messages | ✓ | ✓ | |
| Open rate | ✓ | ✓ | |
| Click rate | ✓ | ✓ | |
| Conversion rate | – | ✓ | |
| Fall back rate | – | – | |
| OPTIMIZATION | |||
| A/B Testing | ✓ | ✓ | |
| DEVELOPER FEATURES | |||
| External request | ✓ | ✓ | |
| Built-in database | ✓ | – | |
| JSON variable | ✓ | ✓ | |
| JSON operation | ✓ | – | |
| Javascript function | ✓ | – | |
| Dynamic content | ✓ | ✓ | |
| Visual UI based Mini-App | ✓ | – | |
| JSON based Mini-App | ✓ | ✓ | |
| Error log | ✓ | ✓ | |
| Tester admin | ✓ | – | |
| Workflow | ✓ | – | Unique feature of GoChat, you can use it to run background tasks. |
| Function flow | ✓ | – | Unique feature you can build reuse-able flows with function flow. |
| Inbound webhook | ✓ | – | You can pass the data into GoChat through inbound webhook |
| One time URL | ✓ | – | You can easily use one time url to collect data in GoChat or our mini app |
| NOTIFICATIONS | |||
| Messenger notification | – | ✓ | |
| Email notification | ✓ | ✓ | |
| SMS notification | ✓ | ✓ | |
| Phone call notification | ✓ | – | |
| Slack notification | ✓ | – | |
| WhatsApp notification | ✓ | – | |
| Telegram notification | ✓ | – | |
| Live chat agent notification | ✓ | – | |
| SUPPORT | |||
| Video Tutorial | ✓ | ✓ | |
| Documentation | ✓ | ✓ | |
| Custom support | ✓ | ✓ | |