Each bot has its own settings. Open the bot and click the gear icon, Settings, at the bottom of the left-hand menu. There you find three sections:
- General: the flow the bot starts with and what happens while the automation is paused.
- Live Chat: which conversations each role sees, how Live Chat behaves, closing notes, notifications and more.
- Rate Limit Settings: turn on the limit of attempts you use in your flows.
These settings apply only to the bot you are in. What applies to the whole workspace, like members, agent groups, business hours or the time zone, is in Workspace Settings.