| Max execution time | 40 seconds |
| Max Step Points | 80 points |
| Default timeout for external request | 15 seconds |
| Default timeout for OpenAI action | 30 seconds |
| Max Total Nodes | 2000 |
| Smart Delays | 100 per user per 24 hours |
| Max Inbound Webhooks Requests | 500 per 24 hours |
| Max OpenAI Embeddings | 500 |
| GoChat API Requests | 1000 per hour |
| Googlesheet filter limit | Up till 5000th entry |
| Googlesheet API limit | 3 requests per second |
| Broadcast error rate limits | No more than 100 errors within 5 mins |
| Chat history across all channels(send from user or live agent) | 6 months |
| Chat history across all channels(send from bot) | 3 months |
| Max file upload size limits | 10MB |
| Media file size storage limits | 100MB(free plan); 1GB(paid plan) |
| WhatsApp Media File Expire date | For meta cloud api, it’s 30 days by default; If you have connected S3 storage in the integration, the expire date is the same as the chat history. |
| Total Date/Time triggers | 50 per bot |